Coaching Terms

By booking your coaching call and paying for your session or package you agree to the following:

PACKAGE TIME LIMITS

  • Coaching packages must be used within 6 months from the time of purchase. Any unused sessions remaining after the expiration date will be forfeited.

CANCELLATIONS AND RESCHEDULING

  • Coaching calls may be canceled or rescheduled up to 2 hours before the scheduled call time. If you do not attend your scheduled call and do not cancel within this timeframe, the session will be considered used and will not be refunded. 

  • If you arrive late, the session will still end at the originally scheduled time unless additional availability exists in the calendar.

  • Rescheduled sessions must be rebooked within 30 days of the original appointment date.

  • Refunds will not be issued for partially used sessions or unused time within a scheduled session.

  • To cancel or request a refund prior to a session, please cancel through the booking system or email hello@cuedcreative.com

  • All refunds will be less a 3% credit card processing fee, as we do not receive that fee back from Stripe after the initial payment is processed.

INTELLECTUAL PROPERTY

  • All materials, resources, frameworks, templates, tools, presentations, and content shared by Cued Creative, LLC during coaching sessions remain the intellectual property of Cued Creative, LLC.

  • These materials are provided for the Client’s personal business use only. They may not be copied, reproduced, distributed, shared, sold, licensed, or used to create derivative works without prior written permission from Cued Creative, LLC.

  • The Client may not teach, publish, or distribute any proprietary frameworks, systems, or materials developed by Cued Creative, LLC as their own.

  • Unauthorized use or distribution of these materials may result in legal action.

RECORDING CONSENT

  • Coaching calls may be recorded by Cued Creative, LLC for note-taking, training, quality assurance, or for the purpose of providing the Client with a recording of the session.

  • By participating in coaching sessions, the Client consents to the recording of calls when applicable.

  • Recordings provided to the Client are for personal use only and may not be shared, distributed, or publicly published without written permission from Cued Creative, LLC.

NO GUARANTEE OF RESULTS

  • The Client understands that coaching is intended to provide guidance, education, and strategic support. Results will vary based on many factors, including the Client’s effort, experience, skills, market conditions, and implementation of recommendations.

  • Cued Creative, LLC does not guarantee any specific business results, financial outcomes, income levels, client growth, or success.

  • The Client acknowledges that they are responsible for their own decisions, actions, and results.

CONFIDENTIALITY

As a result of this agreement, each party is likely to disclose Confidential Information to the other that the disclosing party desires to maintain as confidential. 

Accordingly, the receiving party shall (a) protect the confidentiality of the disclosing party’s Confidential Information in the receiving party’s possession; (b) not use any of the disclosing party’s Confidential Information except as contemplated in this agreement; and (c) not disclose any of the disclosing party’s Confidential Information to any third party. Notwithstanding those obligations, the receiving party may disclose the disclosing party’s Confidential Information to its employees and permitted contractors as necessary (provided each recipient agrees to protect the disclosing party’s Confidential Information in a written agreement with confidentiality provisions substantially similar to these confidentiality provisions); and to the extent it is compelled to do so by law if it provides reasonable prior notice to the disclosing party (unless otherwise ordered by a court with competent jurisdiction). 

Upon written demand from the disclosing party, the receiving party shall promptly deliver to the disclosing party (or, if requested by the disclosing party, destroy) all the disclosing party’s Confidential Information that it then possesses (in all forms, including all copies). 

“Confidential Information” means all of the disclosing party’s oral and written information which a reasonable person would deem confidential (including third-party information held in confidence by the disclosing party), which is acquired by or disclosed to the receiving party (including information acquired or disclosed prior to the Term). “Confidential Information” does not include information the receiving party can demonstrate: (i) becomes known to the general public through no fault of the receiving party; (ii) was independently developed by the receiving party; or (iii) was rightfully given to the receiving party by another party. Each party’s confidentiality obligations in this agreement shall apply during the term of this agreement and for five years thereafter. This agreement shall not be used to limit or invalidate a party’s rights under applicable trade secret laws.

LEGAL FEES AND ENFORCEMENT COSTS

In the event of any dispute, claim, chargeback, legal proceeding, or enforcement action arising out of or related to this agreement, the Client agrees to be responsible for all reasonable costs incurred by Cued Creative, LLC in enforcing its rights, including but not limited to attorney’s fees, court costs, administrative time, and related expenses. 

Any internal time spent responding to, preparing for, or participating in such matters (including documentation, correspondence, and coordination with legal counsel) will be billed at Cued Creative’s standard hourly rate of $1,250 per hour, billed in 15-minute increments.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

All information and data provided by Cued Creative to the Client is for informational purposes only. The information shared is based on personal experience and opinion. The recommendations and strategies should never be used without first assessing your own personal and financial situation, or without consulting a financial professional. All recommendations, documents, and tools are not meant to be used, nor should they be used, to make any financial or legal decisions without the direct consult of a legal and/or financial professional. It is the Client’s responsibility to consult the proper legal and financial professionals to make decisions for their specific business. Cued Creative, LLC has made every attempt to ensure the accuracy and reliability of the information provided during any coaching calls, and in any documents and materials provided to the Client. However, the information is provided “as is” without warranty of any kind. Cued Creative, LLC does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information provided to the Client. The Client agrees to indemnify and hold Cued Creative harmless with respect to any claims, loss, lawsuit, liability, or judgment suffered by the Client that results from the use of any material prepared or the execution of any service or recommendations by Cued Creative.